Privacy Policy

Welcome to House of Orvia ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit https://houseoforvia.in or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing and Shipping Address

  • Order and transaction details

Automatically Collected Information

We may automatically collect certain technical information such as:

  • IP address

  • Browser type and device information

  • Website usage data and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate regarding your orders and returns

  • Improve our website and customer experience

  • Prevent fraud and maintain website security

  • Comply with applicable legal obligations

3. Payment Information

We currently offer Cash on Delivery (COD) as a payment method. We do not store any payment card information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted third-party service providers when necessary for:

  • Order fulfillment and shipping

  • Customer support services

  • Legal compliance requirements

These third parties are required to protect your information and use it only for the purposes for which it was provided.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

House of Orvia
Website: https://houseoforvia.in
Email: support@houseoforvia.in

Registered Address:
7th Floor, Yamuna Building,
86, Golaghata Road, Dakshindari,
Kolkata, South Dumdum,
West Bengal – 700048, India.